Privacy Policy

Unless otherwise stated below, providing your personal data is neither legally nor contractually required, nor necessary for concluding a contract. You are not obliged to provide the data. Failure to provide data has no consequences. This applies only insofar as no other indication is made in the following processing operations.

"Personal data" means all information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information.

Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the accessed page, date and time of access, IP address, amount of data transferred, and the requesting provider. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offer.

Contact

Responsible party / Data protection officer

Contact us if you wish. The person responsible for data processing is:
entplexit GmbH
Kölner Str. 12
65760 Eschborn
Germany

Phone: +49 6196 9734400
Email: datenschutz@entplexit.com

You can reach our data protection officer directly at: datenschutz@entplexit.com

Customer-initiated contact by email

If you initiate business contact with us by email, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves to process and respond to your contact request.
If the contact serves the implementation of pre-contractual measures (e.g., advice on purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your email address only to process your inquiry. Your data will then be deleted in compliance with legal retention periods unless you have consented to further processing and use.

Collection and processing when using the contact form

When using the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves the purpose of making contact.
If the contact serves the implementation of pre-contractual measures (e.g., advice on purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your email address only to process your inquiry. Your data will then be deleted in compliance with legal retention periods unless you have consented to further processing and use.

Collection and processing when using the application form

When using the application form, we collect your personal data only to the extent you provide it. This includes your contact details (e.g., name, email address, phone number), information about your professional qualifications and education, details of professional further training, and performance-related evidence.
The data processing serves the purpose of contacting you and deciding on the establishment of an employment relationship with you. Providing the data is necessary to carry out the application process. The processing of your personal data is based on Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG for the implementation of pre-contractual measures (going through the application process as a preliminary step to an employment contract).
If you have given us consent to process personal data for inclusion in our applicant pool, e.g., by ticking a checkbox, the processing is based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.

If special categories of personal data within the meaning of Art. 9 para. 1 GDPR are requested from applicants during the application process, such as information about the degree of disability, this is done on the basis of Art. 9 para. 2 lit. b GDPR so that we can exercise the rights arising from labor law and social security and social protection law and fulfill our related obligations.

We store your personal data as long as it is necessary for the decision regarding your application. Your data will then be deleted no later than six months afterward, unless you have consented to further processing and use. If an employment relationship arises following the application process, the provided data will be further processed based on Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG for the purposes of carrying out the employment relationship and subsequently transferred to the personnel file.

WhatsApp Business

If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The data processing serves to handle and respond to your contact request. For this purpose, we collect and process your mobile phone number stored with WhatsApp, your name if provided, and other data to the extent you have made available. We use a mobile device for the service, in whose address book only data from users who have contacted us via WhatsApp are stored. No personal data is passed on to WhatsApp without your prior consent to this.
Your data is transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and thus committed to comply with European data protection principles.
If the contact serves the implementation of pre-contractual measures (e.g., advice on purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact as well as responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your personal data only to process your inquiry. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.
Further information on terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer account / Orders

Customer account

When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the lawfulness of processing based on consent before the revocation. Your customer account will then be deleted.

Collection, processing, and transfer of personal data in orders

When ordering, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing the data is necessary for concluding the contract. Failure to provide data means that no contract can be concluded. Processing is based on Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you. Your data may be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly observe legal requirements. The scope of data transmission is limited to a minimum.

Reviews / Advertising

Trustami customer review

The Trustami trust seal is integrated on this website to display collected reviews and social media feedback. This serves to implement our legitimate interests in optimally marketing our offer on our own website in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. When the Trustami trust seal is accessed, the web server automatically stores data (access data) in the form of a server log file. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your site visit. Provider: Trustami GmbH, Schröderstraße 5, 10115 Berlin. Privacy information: www.trustami.com/datenschutz.

Use of Trustpilot

We use the "Trustpilot" rating system from Trustpilot A/S (Pilestræde 58, 1112 Copenhagen, Denmark; "Trustpilot") on our website. After an order, you may receive an invitation to leave a review. Processed data may include your email address, name, device information, IP address, Trustpilot account data, order references, and review content. Processing is based on your consent according to Art. 6 para. 1 lit. a GDPR. More information: https://de.legal.trustpilot.com/for-reviewers/end-user-privacy-terms.

Use of the Trusted Shops rating system (Trustbadge)

We use the rating system of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"). Trusted Shops and we are joint controllers under the GDPR; more information on joint responsibility: Information sheet. When using the Trustbadge and review requests, your email address and order information may be processed, among other data. The legal basis is your consent (Art. 6 para. 1 lit. a GDPR). More information: https://www.trustedshops.de/impressum-datenschutz/#datenschutz.

Use of the email address for sending newsletters

We use your email address to send information and offers via newsletter, provided you have given your explicit consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. After unsubscribing, your email address may be stored on a blacklist (Art. 6 para. 1 lit. f GDPR) to prevent further mailings. You have the right to object at any time to the processing of your personal data concerning you for reasons arising from your particular situation.

Use of the email address for sending direct advertising

We use the email address you provided during a purchase to advertise our own similar goods or services, unless you have objected to this (Art. 6 para. 1 lit. f GDPR). You can object to the use at any time; contact details can be found in the imprint.

Use of Klaviyo

We send newsletters via Klaviyo Inc. (125 Summer St Floor 7, Boston, MA 02111, USA). In doing so, we process, among other things, your email address and possibly your name. Newsletters contain tracking pixels or links for evaluation. Data may be transmitted to servers in the USA; Klaviyo is certified under TADPF. Legal basis is Art. 6 para. 1 lit. f GDPR. You can object to the processing at any time.
More information: Privacy Notice, DPA.

Use of the email address for availability notifications

For unavailable items, you can request a one-time email notification when available. Legal basis: Art. 6 para. 1 lit. a GDPR. Unsubscription is possible at any time; the email address will then be deleted.

Inventory management

Use of an external inventory management system

We use an inventory management system for contract processing within the scope of order processing. For this purpose, your personal data collected during the order is transmitted to
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
transmitted. The legal basis is Art. 6 para. 1 lit. b GDPR.

Payment service provider

Use of PayPal

We use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). Legal basis: Art. 6 para. 1 lit. b GDPR. Privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Plus

When selecting PayPal Plus (PayPal, credit card via PayPal, direct debit via PayPal), data is transmitted to PayPal for payment processing (Art. 6 para. 1 lit. b GDPR). PayPal may obtain a credit check for certain payment methods (Art. 6 para. 1 lit. f GDPR). You can object to the processing at any time for reasons arising from your particular situation.

Use of PayPal Express

To integrate PayPal Express, PayPal processes, among other things, IP address, device data, browser type, possibly using cookies (Art. 6 para. 1 lit. f GDPR). By selecting PayPal Express, the data necessary for payment processing is transmitted to PayPal (Art. 6 para. 1 lit. b GDPR). Details: PayPal Privacy

Use of Amazon Payments

We use Amazon Payments from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg). For integration, IP address, device data are processed; cookies possible (Art. 6 para. 1 lit. f GDPR). Payment processing according to Art. 6 para. 1 lit. b GDPR. Details: https://pay.amazon.com/de/help/201212490

Use of the payment service provider Mollie

We use Mollie B.V. (Keizersgracht 313, 1016 EE Amsterdam, Netherlands) for payment processing. Data processed includes payment data, IP address, browser and device data, possibly name/address/product info (Art. 6 para. 1 lit. b GDPR). Privacy notice: https://www.mollie.com/de/privacy

Cookies

Our website uses cookies. Cookies are small text files stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. Through appropriate settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies. Cookies already stored can be deleted at any time. Some functions of the website may then not be fully available.

Information on cookie management in common browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: Cookie management in Edge
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated in the privacy policy below, we only use technically necessary cookies to make our offer more user-friendly, effective, and secure. Use is based on § 25 para. 2 TDDDG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly design. You have the right to object at any time to the processing of personal data concerning you for reasons arising from your particular situation.

Use of the Cookie Consent Manager from Shopware

We use the Cookie Consent Manager from shopware AG (Ebbinghoff 10, 48624 Schöppingen; "Shopware"). The tool is used to obtain and document required consents (Art. 6 para. 1 lit. c GDPR). More information: https://www.shopware.com/de/datenschutz/.

Analysis / Advertising Tracking / Communication / Affiliate

Use of Google Analytics 4

We use Google Analytics from Google Ireland Limited. The purpose is website and visitor analysis as well as marketing and advertising purposes. Data collected includes IP address (shortened by us beforehand), date/time, click path, browser/device information, visited pages, referrer, location data, purchase activities. Google may link data with other own data. Cookies/web storage/tracking pixels are used. The use of cookies or comparable technologies is based on your consent (§ 25 para. 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR). You can revoke consent at any time. We use the Advanced Consent Mode (pings). Data transfer to the USA may occur; Google is certified under TADPF. More information: Partner Sites, Privacy.

Use of shopware Analytics

We use "shopware Analytics" from shopware AG as joint controllers (except for consent collection). The purpose is website analysis; cookies/comparable technologies are used (consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR). More info: shopware Analytics.

Use of Microsoft Clarity

We use "Microsoft Clarity" (Microsoft Ireland Operations Limited). Mouse movements, scrolling behavior, dwell time, and clicks can be recorded (heatmaps). Cookies/comparable technologies are used. Data transfer to the USA possible; Microsoft is certified under TADPF. Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Cookie/storage duration info: Cookie List, Data Retention. Privacy: Privacy Statement.

Use of the Meta Pixel

We use the Meta Pixel from Meta Platforms Ireland Limited; joint responsibility according to agreement (Business Tools). Purpose: interest-based advertising and conversion statistics. Data transfer to the USA possible; Meta is certified under TADPF. Legal basis: Art. 6 para. 1 lit. a GDPR. Deactivation of "Custom Audiences" possible. More info: https://www.facebook.com/about/privacy/.

Use of Google Ads Conversion Tracking

We use Google Ads (conversion tracking). When clicking on an ad, a conversion cookie is set. We receive aggregated statistics, no identification of individual users. Advanced Consent Mode (pings) in use. Data transfer to Google servers in the USA possible; Google is certified under TADPF. Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Privacy: https://www.google.de/policies/privacy/.

Use of Google AdSense

We rent advertising space via Google AdSense; cookies are used, data may be transferred to the USA (Google TADPF). Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: Technologies/Ads, Privacy.

Use of Google's Remarketing or "Similar Audiences" feature

Purpose: analysis of visitor behavior and interest-based advertising in the Google Display Network. Use of cookies; possible data transfer to the USA (Google TADPF). Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: https://www.google.com/privacy/ads/.

Use of Microsoft Advertising

Purpose: marketing, advertising success measurement (conversion tracking). Use of cookies/tracking pixels. Data transfer to the USA possible; Microsoft is TADPF certified. Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: Privacy Statement.

Use of the Pinterest Tag

Purpose: interest-based advertising and conversion tracking (Pinterest Europe Limited). Data transfer to the USA possible; Pinterest is not TADPF certified, standard contractual clauses apply. Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: Pinterest Privacy.

Use of TikTok Pixel

Joint controllers: TikTok Technology Limited (IE) and TikTok Information Technologies UK Limited. Purpose: identification/analysis of website visits, targeted advertising, success measurement. Use of cookies/pixels; data transfer to third countries possible (SCCs). Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: TikTok Privacy, Controller-to-Controller.

Use of the live chat system “Zendesk Chat”

We use the live chat system from Zendesk Inc. (USA). Cookies may be used; data transfer to the USA possible (Zendesk TADPF certified). Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: Zendesk Privacy Policy.

Use of the Awin partner program

We use the partner program "Awin" from AWIN AG. Purpose: correct billing via partner links (cookies, fingerprinting). Data transfer to third countries possible; SCCs as guarantees. Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Privacy notes: https://www.awin.com/de/datenschutzerklarung.

Plug-ins and Others

Use of Google Tag Manager

We use the Google Tag Manager (Google Ireland Limited) to manage tags. The Tag Manager itself does not set cookies or process personal data but can trigger tags that process data. Info: Terms of Use & Privacy.

Use of Cloudflare

We use the Content Delivery Network (CDN) Cloudflare Inc. to optimize loading times. Data processed may include IP address and server log files, among others. Data transfer to the USA is possible; Cloudflare is certified under TADPF. Legal basis: Art. 6 para. 1 lit. f GDPR. You have the right to object at any time for reasons arising from your particular situation.
More information: https://www.cloudflare.com/de-de/privacypolicy/.

Use of YouTube

We embed YouTube videos from Google Ireland Limited in "Enhanced Privacy Mode." Data is only transmitted to YouTube when the video is played. Data transfer to the USA is possible; YouTube is certified under TADPF. Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: https://www.youtube.com/t/privacy.

Use of Google Fonts

To ensure uniform font display, Google Fonts are loaded from servers of Google Ireland Limited when the page is accessed; this may transmit IP address and browser information, among others. Data transfer to the USA is possible (Google TADPF). Consent according to § 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR. Info: Google Policies, Fonts FAQ.

Use of Doofinder

We use the search function "Doofinder" from DooFinder S.L. Purpose: easier findability of information and better user-friendliness. Data processed includes IP address, device data, anonymized user ID, among others. Legal basis: Art. 6 para. 1 lit. f GDPR. You can object at any time for reasons arising from your particular situation.
Info: https://www.doofinder.com/en/privacy-policy.

Data subject rights and storage duration

Storage duration

After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, especially tax and commercial law retention periods, and then deleted after the expiration of these periods, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right to access, rectification, deletion, restriction of processing, data portability. In addition, under Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 lit. f GDPR as well as to processing for direct advertising purposes.

Right to complain to the supervisory authority

According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Supervisory authority responsible for us:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
E-mail: poststelle@ldi.nrw.de

Right to object

If the personal data processing listed here is based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future. After an objection has been made, the processing of the affected data will be stopped unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

If the processing of personal data is carried out for direct advertising purposes, you can object to this processing at any time by notifying us. After an objection has been made, we will stop processing the affected data for direct advertising purposes.

last updated: 22.10.2024